This Privacy Policy clearly explains how s29s29 collects, uses, stores, and protects its users' personal data, in full compliance with Brazil's General Data Protection Law (LGPD — Lei nº 13.709/2018). Please read it carefully to understand your rights as a data subject.
S29s29 treats user privacy as a genuine obligation, not just a compliance checkbox. Learn about the principles that guide how data is handled on the platform.
S29s29 operates in full compliance with Brazil's General Data Protection Law (Lei nº 13.709/2018). All processes related to the collection, storage, and processing of personal data have been reviewed and adapted to ensure adherence to Brazilian data protection regulations.
All communication between your device and s29s29 servers is protected by 256-bit SSL encryption — the same standard used by digital banks such as Nubank, Itaú, and Bradesco. Your financial and personal data is transmitted with maximum security across every transaction.
S29s29 does not sell, rent, transfer, or share users' personal data with third parties for commercial purposes. The information collected is used exclusively to operate the platform — including identity verification, payment processing via Pix, and regulatory compliance.
Under the LGPD, you have the right to access, correct, port, or request deletion of your personal data held by s29s29 at any time. The process is straightforward — contact our support team and your request will be handled within the legally required timeframe.
S29s29 users' personal data is stored on servers with restricted access, continuous monitoring, and regular security audits. Internal access is granted only to staff members who require the information to perform their duties.
S29s29 follows the principle of data minimization: we collect only the information strictly necessary for each specific purpose. We do not collect data that is not required to operate the platform, verify identity, or process payments in BRL.
This Privacy Policy ("Policy") describes how s29s29 ("s29s29", "we", "platform", or "company"), operator of the website https://s29s29.net, collects, uses, stores, shares, and protects the personal data of users who access the platform or use any of its services — sports betting, online casino, poker, crash games, and other features.
This Policy was drafted in compliance with the Lei Geral de Proteção de Dados Pessoais (LGPD — Lei nº 13.709, de 14 de agosto de 2018) and other applicable regulations in Brazil. By creating an account on s29s29 or using any of the platform's services, you confirm that you have read and agreed to this Policy.
S29s29 may update this Policy periodically to reflect changes in our processes or applicable legislation. Significant updates will be communicated via your registered email or through a notification on the platform. Continued use of the services after changes are published constitutes acceptance of the updated Policy.
When you create your account on s29s29, we collect the following information directly from you:
When you access the s29s29 platform, certain data is collected automatically by our systems for security purposes and to improve your experience:
S29s29 may request additional documents for identity verification (a process known as KYC — Know Your Customer) in the following situations: before processing withdrawals above certain amounts, when irregular activity is suspected, or when required by regulation. Documents that may be requested include RG, CNH, passport, proof of address, and a selfie with a document. This data is used solely for identity verification and is stored with encryption.
Data minimization principle: s29s29 collects only the data strictly necessary for each purpose. We never request information that is not directly relevant to operating the platform or fulfilling legal obligations.
S29s29 uses the personal data collected for the following specific purposes:
| Purpose | Data Used | Legal Basis (LGPD) |
|---|---|---|
| Account creation and management | Full name, CPF, email, date of birth, phone number | Contract performance (Art. 7, V) |
| Identity verification (KYC) | CPF, identity documents, selfie | Legal obligation (art. 7, II) |
| Payment processing via Pix | CPF, Pix key, banking details | Contract performance (Art. 7, V) |
| Fraud prevention and anti-money laundering | IP, usage patterns, financial data | Legal obligation (art. 7, II) |
| Account and support communications | Email, phone number | Contract performance (Art. 7, V) |
| Marketing and promotional communications | Email, phone number | Consent (art. 7, I) |
| Platform improvement and personalization | Usage data and browsing preferences | Legitimate interest (art. 7º, IX) |
| Responsible gambling and problem behavior detection | Gambling patterns, deposit history | Legitimate interest (art. 7º, IX) |
S29s29 may send communications about promotions, bonuses, poker tournaments, and platform updates to your registered email and phone number, provided you have given consent for this type of communication. You can withdraw your consent at any time by clicking "unsubscribe" in any email you receive or by contacting s29s29 support.
The LGPD requires that all personal data processing be grounded in a specific legal basis. s29s29 processes your data in accordance with the following legal grounds set out in Article 7 of Law No. 13,709/2018:
The data processing required to create and manage your account, handle Pix deposits and withdrawals, and provide platform services is based on the performance of the contract established between you and s29s29 upon acceptance of the Terms and Conditions.
Identity verification (KYC), financial transaction monitoring for anti-money laundering purposes, and reporting to regulatory authorities are carried out to fulfill legal obligations imposed by Brazilian legislation, including rules set by the Banco Central do Brasil and the Receita Federal.
Marketing communications, promotions, and s29s29 news are sent based on your express consent. This consent is voluntary and may be withdrawn at any time without affecting your access to the platform's services. Withdrawal does not impact any data processing carried out prior to that point.
Usage pattern analysis for platform improvement, detection of behaviors that may indicate problem gambling, and personalization of the user experience are carried out on the basis of s29s29's legitimate interest, always respecting data subjects' rights and reasonable expectations.
S29s29 does not sell, rent, transfer, or make users' personal data available to third parties for commercial or third-party marketing purposes. This is a non-negotiable position of the platform, regardless of any financial consideration.
To operate the platform, s29s29 may share strictly necessary personal data with the following categories of partners, always under data protection agreements and limited to the specific purpose:
S29s29 may disclose personal data when required by law, court order, regulatory process, or a request from a competent public authority — such as the Receita Federal, Banco Central do Brasil, COAF, or public security agencies. In such cases, s29s29 discloses only the data specifically requested and, where legally permitted, will endeavor to notify the affected data subject.
Protection guarantee: Every partner that receives personal data from s29s29 users signs data protection agreements compatible with the LGPD and is prohibited from using that information for any purpose beyond what was specifically contracted.
S29s29 retains users' personal data only for as long as necessary to fulfill the purposes for which it was collected, in compliance with the minimum retention periods required by Brazilian law:
Once the retention period ends, or upon request from the data subject (where no legal retention obligation applies), s29s29 proceeds with the secure deletion or irreversible anonymization of personal data. To request early deletion of your data, contact us at contato@s29s29.net with your registered CPF and the specific request.
S29s29 employs a comprehensive set of technical measures to protect users' personal data against unauthorized access, alteration, disclosure, or destruction:
Beyond technical measures, s29s29 maintains strict organizational practices: regular team training on data protection, internal confidentiality policies for all staff, and a formal security incident response process. In the event of a data breach that may pose significant risk to users, s29s29 will notify the National Data Protection Authority (ANPD) and affected users within the legally required timeframes.
The security of your account also depends on you. We strongly recommend using a strong, unique password for s29s29, enabling two-factor authentication, never sharing your login credentials with anyone, and only accessing the platform from trusted devices and networks. If you suspect unauthorized access, contact s29s29 support immediately via live chat.
The LGPD grants you, as the data subject, a set of rights that s29s29 is fully committed to upholding. To exercise any of these rights, please contact us at contato@s29s29.net with the subject line "LGPD Rights" and include your registered CPF for identification.
You may request a copy of all personal data s29s29 holds about you, including the purpose of processing, who it has been shared with, and how long it will be retained.
You may request the correction of any personal data that is incomplete, inaccurate, or out of date. Registration details such as address and mobile number can be updated directly in your account settings.
You may request the deletion of your personal data when processing is no longer necessary, when you withdraw your consent, or when data has been processed in violation of the LGPD, subject to s29s29's legal retention obligations.
You may request the portability of your personal data to another service or product provider, in a structured, machine-readable format, in accordance with ANPD regulations.
You may withdraw consent for processing based on this legal basis (such as marketing communications) at any time, without affecting the lawfulness of any processing carried out prior to that withdrawal or your access to s29s29's services.
You may request information about the public and private entities with which s29s29 has shared your data, the purposes of that sharing, and the data protection safeguards applied.
Response timeframe: s29s29 responds to all LGPD rights requests within 15 business days of receipt. For more complex cases, this deadline may be extended by an equal period, with prior notice to the data subject.
The s29s29 platform is strictly intended for users aged 18 and over. We do not knowingly collect personal data from anyone under 18. Registration on s29s29 requires age confirmation and may include document verification of your date of birth.
If s29s29 identifies that data from a user under 18 has been inadvertently collected, the account will be immediately closed, the data will be securely deleted, and any deposited funds will be held pending investigation of their origin before any refund is issued. If you become aware that a minor has created an account on s29s29, please contact us immediately at contato@s29s29.net or via live chat so we can take the necessary action.
Responsibility of legal guardians: s29s29 encourages parents and legal guardians to use parental control tools to prevent minors from accessing betting and online gaming platforms. Visit our Responsible Gambling for more information.
For questions about this Privacy Policy, to exercise your rights as a data subject, or to report any concerns about how your personal data is handled, please contact s29s29 through the following channels:
Under the LGPD, s29s29 has appointed a Data Protection Officer (DPO) responsible for overseeing legal compliance, handling data subject requests, and serving as the point of contact with the National Data Protection Authority. To reach s29s29's DPO directly, send an email to contato@s29s29.net with the subject line "DPO — s29s29".
If you believe s29s29's handling of your personal data violates the LGPD and you do not receive a satisfactory response through our support channels, you have the right to file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD), the federal authority responsible for overseeing personal data protection in Brazil. More information about the ANPD is available on the official Brazilian government website.
S29s29 reserves the right to update this Privacy Policy at any time to reflect changes in internal processes, applicable legislation, or platform features. Material changes will be communicated via the registered email address at least 15 days before taking effect. The updated version will always be published on this page, with the date of the last revision indicated at the top of the document.
S29s29 processes all personal data in accordance with the General Data Protection Law (Lei nº 13.709/2018 — LGPD). We only collect the information necessary for the platform to operate and to process payments via Pix. No personal data is sold or shared with third parties without explicit consent. All transmissions are protected by 256-bit SSL encryption. By using s29s29, you agree to this Privacy Policy and the Terms and Conditions of the platform.